Integrated Safety Management Systems

Aviation Safety & Security

Course Outline

This course provides you with an understanding of the theory and practical aspects of Integrated Safety Management Systems (ISMS).  


2 weeks

S$4,850 / US$3,750

^Fees are being reviewed and subject to change. Participants will be notified of the actual course fees when they are issued the Letter of Acceptance.

What You Will Learn

Upon completion of this course, you will be able to:

  • Design, implement and maintain an operationally effective ISMS to meet ICAO standards
  • Understand regulatory requirements, risk management and accident investigation relating to ISMS

Who Should Attend

This course is beneficial to senior executives and management involved in aviation safety, risk management, financial management, quality assurance, emergency management and corporate governance from civil aviation administrations, airport authorities, airlines, air navigation service providers and other aviation organisations. It may also benefit other industries involved in occupational health, safety and environment.



What Is Covered

  •     Introduction and Background of ISMS
    • Why ISMS?
    • Integrating SMS with the business and operational processes of the organisation
    • Basic principles and benefits of ISMS
    • Cost benefit analysis
    • Safety culture
    • Customised applications of ISMS
    • ICAO Standards and Recommended Practices
    • Examples of regulatory frameworks
  •     Human Factors and Systems Safety
    • Introduction to human factors
    • Human performance capabilities and limitations
    • The Reason Model of systems safety
    • Measuring the 'safety health' of an organisation
    • Models of human error and managing them
    • Violations and management of violations
  •     Elements of ISMS
    • Leadership and commitment
    • Safety policy and strategic objectives
    • Standards and resources
    • Organisational structure and safety accountability
    • Safety reporting
    • Safety performance indicators
    • Risk management
  •     Implementation of an ISMS
    • Gaining senior management commitment
    • Setting policies and objectives
    • Appointing a safety manager
    • Establishing a safety action group
    • Developing and writing an ISMS manual
  •     Monitoring and Maintaining the Effectiveness of an ISMS
    • Safety performance
    • Audit and management review
    •  Level of compliance
    •  Continuous improvement
    •  Safety education and training
    •  Safety communications and promotions
    • Business partnerships
    • Emergency and crisis response
    • ICAO Annex 13 (Accident and Incident Investigation )
  •     Essentials of Risk Management
    • What is risk?
    • Risk assessment: The bow tie analysis method
    • Hazard identification
    • Establishing a process to manage risks
    • Managing safety in a changing environment: New hazards and risks
  •     Safety Information Systems
    • Principles of safety information systems
    • Setting up of a safety information system
    • Collecting information through multiple channels
    • Interpretation and analysis of safety information: Feedback to users
    • System to control information and data

All Singaporeans aged 25 and above, may apply for this course under the SkillsFuture Credit scheme. For more information, please refer to


  • SAA Alumni – 10% discount
  • Group Discount – Enjoy a group discount for three or more participants registered at the same time for the same course run from the same organisation and billing source:
    • Three to six : 10%
    • Seven to nine : 15%
    • Ten or more : 20%