eLearning Courses

Air Traffic Flow Management and Collaborative Decision Making

Air Traffic Services

Course Outline

This course provides you with the competencies to effectively implement strategies relating to Air Traffic Flow Management (ATFM) and Collaborative Decision Making (CDM). You will be able to apply practical knowledge of ATFM using the latest ATFM simulation technology to enhance ATFM capabilities in your organisation, as well as key stakeholders’ management for CDM implementation. This course is developed in accordance with ICAO documents. This course is developed in accordance with ICAO documents and supported by CANSO. This course is delivered via eLearning.


5 days

S$3,000 / US$2,350

^Fees are being reviewed and subject to change. Participants will be notified of the actual course fees when they are issued the Letter of Acceptance.

What You Will Learn

Upon completion of this course, you will be able to:

  • Enhance ATFM/CDM capabilities in your organisation
  • Apply ATFM principles and strategies in an operational environment
  • Apply best practices relating to ATFM implementation

Who Should Attend

This course is beneficial to operational personnel, managers and management who are involved in ATFM/CDM from civil aviation administrations, air navigation service providers and organisations managing ATFM/CDM.



What Is Covered

  • ATFM overview
    • Definitions
    • ATFM concepts
    • Principles and benefits of ATFM

  • ATFM operational implementation
    • Organizational structure of ATFM unit
    • Operations of an ATFM service
  • ATFM concept of operations
    • Contents of a ConOps
    • Global ATFM ConOps
    • Multi-Nodal ATFM
    • Future Conops

  • ATFM phases
    • Strategic
    • Pre-Tactical
    • Tactical
    • Post Event Analysis

  • Capacity declaration
    • Nominal
    • Dynamic

  • Monitoring capacity and demand
    • Importance of accurate demand 
    • Interpreting demand and capacity
    • Understanding weather impacts on capacity

  • ATFM solutions/measures
    • Description of all ATFM measures
    •  Modelling, implementing, amending and cancelling ATFM measures
  • Stakeholder roles
    • ATFMU
    • Airspace Users
    • Air Traffic Control (ATC)
    • Airport Authorities
    • Weather Services

  • Communication and Collaboration
MODE OF DELIVERY Live virtual classroom via Zoom 5.0 (1400 hrs - 1900 hrs, SGT/GMT+8, Monday - Friday). Details on how to access link will be provided to applicants who have been accepted for the course.

Key Instructor(s)

Mr Stuard Ratcliffe is an experienced operational specialist in ATM, ATFM and CDM with international experience as project lead or subject matter expert in the implementation or assessments of ATFM/CDM in the USA, Africa, Asia Pacific, Australia, Middle East, China, Russia and Latin America. He served on the ICAO DOC9971 (CDM/ATFM Manual) review panel. Mr Ratcliffe has completed a Senior Management Program at the University of Stellenbosch Graduate School of Business and practiced as an ATC for 25 years.


  • SAA Alumni – 10% discount
  • Group Discount – Enjoy a group discount for three or more participants registered at the same time for the same course run from the same organisation and billing source:
    • Three to six: 10%
    • Seven to nine: 15%
    • Ten or more: 20%