eLearning Courses

NUS-SAA Professional Certificate in Data Proficiency for Aviation Professionals

Aviation Management

Course Outline

Data underpins the success of organisations in mining assets to develop strategies, optimise efficiency and profitability. This course provides you with the competencies to participate in a data analytic process to solve business problems applicable to the aviation industry. You will be equipped with the fundamentals of data analytics, data processing and visualisation techniques for big data sense-making, to derive data-driven business decisions. This course will explore the application of data analytics in effective Airport-Collaborative Decision Making (A-CDM), key principles and useful tools. This course combines the expertise from the National University of Singapore’s School of Continuing and Lifelong Education (NUS SCALE) in data analytics, and CAAS’s knowledge on regulatory and industry best practices. This course is delivered via eLearning.

To be advised

1 week 3 days

S$7,100 / US$5,500

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Please click here if you are a Singapore citizen or Permanent Resident of Singapore.

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For international participants, please click here.

^Fees are being reviewed and subject to change. Participants will be notified of the actual course fees when they are issued the Letter of Acceptance.

What You Will Learn

Upon completion of this course, you will be able to:

  • Recognise the characteristics of advanced analytics that are key to Industry 4.0
  • Create visualisations to effectively communicate data insights
  • Apply basic data analytics process and concepts and build simple models for classification and prediction
  • Understand and apply concepts of Design Thinking to innovation projects
  • Gain insights to design and implement effective A-CDM

Who Should Attend

This course is beneficial for middle and senior management personnel from civil aviation administrations, airport authorities, airport companies and government agencies.

Assessment And/Or Certification

Certificate will be awarded by NUS and SAA to participants who achieve at least 75% attendance and pass the assessment(s) with a minimum score of 50%.

Learning Activities

  • Lectures
  • Hands-on workshop
  • Case studies



What Is Covered

  • Analytics in Industry 4.0
    • Smart factories and transformations brought by the Internet of Thing (IoT) and the Industrial Internet of Things (IIoT)
    • Cloud computing
    • Predictive and prescriptive analytics
    • Human-machine collaborative efforts, augmented intelligence, future of work and skills needed in Industry 4.0 and Smart Economy
  • Data analytics begins with me
    • Big data and data analytics
    • The data analytics process
    • Introduction to machine learning
    • A primer on artificial intelligence
    • Introduction to statistical concepts
    • Logistic regression
  • Data visualisation begins with me
    • Introduction to data visualisation using Qlik Sense
    • Application of visualisation to data
    • Effective communication of analysis with data visualisation
  • Data analytics for managers
    • Stages in analytics projects / building the Data Science Team
    • Open source and innovation
    • Privacy, ethics and biases
    • Sentiment analysis of survey data 
  • Design thinking bootcamp
    • Core principles of design thinking and innovation
    • User insight research methods, data collection and analytics
    • Identify latent need and innovation opportunities
    • Develop, test and communicate concept prototyping
  • Data-driven customer experience
    • Customer experience and customer journey
    • Customer research methods, survey questionnaire design
    • Online customer experience
    • Customer data analytics methods
    • Factor analysis and predictive modelling (regression analysis)
  • A-CDM
    • Key principles of A-CDM
    • Understand A-CDM’s best practices
    • Implementation methods of A-CDM
    • Application of data sharing, automation and decision-support tools in A-CDM
    • Benefits and implementation challenges of A-CDM


  • Live virtual classroom via Zoom 5.0 [0830 hrs – 1730hrs* (SGT/GMT+8)] *subject to change

Details on how to access the online course and dedicated access link will be provided to participants who have been accepted for the course.


Not applicable


SkillsFuture Singapore (SSG) Enhanced Training Support Package (ETSP) is available for eligible companies in the air transport sector.

Singaporeans/PR participants will receive 90% funding support, and up to $10 per hour absentee payroll (absentee payroll claims are only applicable to employers) for training hours completed, if they meet the funding criteria.

Please contact Mr Steven Loo (steven.loo@nus.edu.sg) for enquiries on the funding.